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Audley Care Clevedon

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5 (5 Reviews)
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Audley Care Clevedon

Location

CQC Rating
Good
Date of last CQC review
28/03/2019
Link to CQC
Minimum age of care
18+
Funding type
Self funding

Contact Information

Post Code
LS29 8AQ

Author Info

Audley

Member since 9 months ago
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5
5 reviews
  • John A

    Audley Care Clevedon have been coming to care for my 85-year-old Mum in her own home since January 2022 following an extended stay in hospital. She has needed four visits a day and all the caregiving staff attending to her needs have been fantastic. The communication between the main office to address any concerns has been welcomed and has been quickly dealt with in a professional and friendly manner. All communications with both the caregivers and the office have been extremely supportive. Thank you Audley.

  • Annette B

    My father has lived at Clevedon in Ilkley for several years and has needed support on and off from Audley Care. He recently had a heart attack. The response from Audley Care in the acute situation was fantastic. Several members of staff were immediately available to call an ambulance, support my father and help find his things to take to the hospital. On discharge which was arranged with short notice, the staff responded with no delay to his need for 5 visits a day. Every member of staff is caring respectful well trained and kind. I am very grateful to know he is so well looked after.

  • S R

    We have two carers four times a day. They are all kind, friendly, professional and treat my husband with upmost dignity. Cannot praise them enough. The service is second to none. Very grateful for their hep, would not cope without them.

  • G A

    My review broadly speaking has been good from all areas which are covered. Obviously, there have been occasions when things have been difficult that has a reflect upon the system. Overall everything works very efficiently in all areas.

  • P S

    During the month of April, I needed extra care and Audley Care arranged this at very short notice. The carers who visited were ones who I was already familiar with. They were extremely helpful and efficient and they were also very reassuring during these very difficult times. I would hope that the carers are awarded a payrise in view of them working throughout the Covid-19 crisis.

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