The staff here go above and beyond their duties to care for our dad. The extra activities they provide and the interaction included are so comforting to see. Dad is well-fed, loved and cared for here. A truly 5-star home for someone who needs 24-hour care. Congratulations to the staff. An amazing team.

I was recommended by a friend when looking for a new place for my mom. Mom has been at Castlecroft Residential Care Home now since February. After a terrible experience at her previous placement, Mom has come on leaps and bounds. She was severely depressed and underweight when she arrived at Castlecroft but the staff have been nothing but caring, patient and understanding. The difference in my mom is huge, she is eating three meals a day, interacting with residents and taking part in activities. In particular, two members of staff have been amazing (there are many more). I couldn’t recommend Castlecroft enough!

My nan was brought to the care home in April 2023. We were very hesitant about where she goes. We got offered a place here at Castlecroft Residential Care Home and the day I came to have a look around I was greeted by friendly faces, polite and well-mannered staff.
The day we brought my nan to the home we had all mixtures of emotions. But all of the anxiety and sadness soon went when we saw my nan just scoot off into the communal areas. It was as though she’d always been a part of that home.
As days passed we had updates from the staff and photos of my nan smiling and looking radiant. She was well, she was fed and altogether she was safe. Whenever we visit we feel it’s home from home. And my nan loves it there, she calls it her home which makes us feel at ease.
Thank you to all of the staff that have taken their time to get to know Nan and make her days better.