Very friendly and caring care home. Staff can’t do enough for Mum and our family. Mum is treated as an individual, and everyone knows her little ways and quirks. She is clearly loved and cared for. There is always something happening at Nightingale, something for everyone. My mum doesn’t join in with activities, so it was fantastic to hear that one day she was taken out for lunch at a local farm.

The management at Nightingale takes great pride in the way they look after the residents. The staff have a very difficult job looking after people with dementia. They work in a way that always treats people with dignity. The staff try very hard to entertain the residents as far as dementia will allow. The manager does an excellent job of making sure residents come first in any decision-making. All in all, they are doing a very good job with my mother-in-law, whose dementia is slowly getting worse.

I just want to say a big thank you to all the team for looking after my mum (who is a resident) so well. In a way, they also look after my dad who visits my mum daily. They make a painful experience of seeing my mum (or in my dad’s case, his wife), slightly less painful because of the love that exudes from every staff member. My mum was in another care home where staff sat looking at their phones and did the very basics. Well not at Nightingales, it is a superb example of putting the time and resources where it matters. It’s a horrible horrible heartbreaking feeling when placing your loved ones into care but the love and care shown by everyone really helps to reassure you. When I visit, I see a lot of what is happening as the team goes about their work and I feel humbled by the care, love and no little humour that is given to everyone. Thank you very much.