Location
CQC Rating
Good
Date of last CQC review
25/02/2023
Link to CQC
Minimum age of care
50+
Funding type
Self funding
Contact Information
Phone
Email
Website
Post Code
CR8 3NB
Bessie
We were told that my father had terminal cancer, a short prognosis and needed 24/7 care so we looked for a care home in the Purley area. My dad was treated so well at Westside – from the very first day. He enjoyed all the activities (bingo, 60’s music karaoke, chair aerobics, quizzes) and was looked after so well. Everyone at the home from the cooks, cleaners, carers, nurses and management treated my dad with respect and care. Towards the end of his life, Westside liaised with St Christopher’s hospice so that his pain management was regularly assessed and controlled. We seriously could not have wished for a better experience. The staff are caring and go above and beyond in looking after the residents. For my dad’s last birthday, we were able to use the dining area and the chef made a huge (very tasty) cake. The staff also decorated the room with balloons and full tableware. It was just so sweet. If you are considering a place for a relative I would recommend – 10/10.
Dave B
My wife has been a resident here since July 2016 following a major stroke in February 2016 and I have no reservations whatsoever in recommending anybody to this care home. All the current and past staff have given their time, effort, love and compassion to care for her, keep her safe, and, most importantly, keep her happy which they all certainly do!
I’m lucky enough to be able to visit her twice a day and, on the odd occasion that I have needed to bring up a concern of mine, they have always addressed it promptly and resolved it efficiently. The management and staff all know that if I wasn’t totally happy with the way she was cared for she would no longer be there! My ratings below are based upon not only my wife’s needs but also from what I’ve seen first hand over the years for other residents too.
I B
My mother was struggling to look after herself in her own home, so as a family we decided that she would be better off in a residential care home. We visited Westside and were impressed so that was what we chose for her. Best decision ever. We know she is safe, well cared for and can spend her last years in comfort. There is a doctor on call, nursing staff to attend to minor complaints and very good food. It’s everything she could want. The manager is very approachable and the admin staff are very friendly. Everybody knows everybody, it’s refreshing.
Helen P
Lovely care home, clean and with caring staff. Dad settled in very quickly. He has lots of entertainment – musicians, singers, miniature shetland ponies and exercise classes. The food is very good and he even had a birthday cake made for him on his 93rd birthday. The nurses are very empathetic and nothing is any trouble. I feel very happy with the care and I feel relief that he is getting everything that he needs.
Fran S
When the time came for my mum to leave her home and go into a nursing home, Westside was recommended by our GP. From the moment we stepped inside, we knew that it was the right place for her. She has settled so well and this is due to the very high level of care that she receives. The staff could not be more friendly and sensitive to her needs. Mum’s room is always clean and cosy and she has lots of her own treasures, ornaments and pictures to make it feel like her own place. Her health can change from day to day. The staff team are an exceptional group of kind and dedicated people who will do their utmost to meet her needs, physically, mentally and emotionally, nothing is too much trouble. Sometimes just a little chat, a bunch of flowers picked from the garden or the chef coming to her room and asking if he can make her something special for tea, can make all the difference to her day. There is always a warm welcome at Westside. It is truly an outstanding home.