Secure Healthcare Solutions
Secure Healthcare Solutions
Location
CQC Rating
Good
Link to CQC
Minimum age of care
18+
Funding type
Self funding
Contact Information
Phone
Website
Post Code
WV10 0BF
Dal P
Having had quite a rocky start in the New Year, Secure have managed to smooth things out, and the service being provided is much better in terms of management.
The carers we have are good at what they do, attentive to my son’s needs, and he is happy and well looked after.
I am contacted out of courtesy if there is any change to the rota so that there is no surprise carer at the door.
Clair R
My daughter is a client of Secure Healthcare, she is in palliative care and has a nurse and a carer work 12-hour shifts on a two-to-one ratio. My daughter’s needs change so quickly due to her deteriorating condition. The staff that work in our package are outstanding; they go above and beyond to ensure my daughter has a memorable supported life; they bring new activity ideas in for her to try, and we all work together to make her dreams come true.
The clinical lead works with my daughter and the whole family and provides that link of reassurance between us and all of the healthcare professionals involved in her care, I can call her at any time, any day, and she is always available to listen to me.
The managing director is also very supportive and will answer my texts when I have any questions, and also looks to make our lives easier by helping with equipment and looking at ways of getting the very best for my daughter.
Timothy H
I’ve been receiving care from Secure for over two years, and they have provided an outstanding level of support. There was a time when the office staff seemed to
take a good while to reply to emails, but that is well behind them now since all emails are promptly responded to and actioned. I feel I’m supported extremely well at home and within the community.
Jason O
The service my dad has received is fantastic. The supervisor I deal with is phenomenal. If I have any issues or problems, I can contact her, and she helps me sort them out quickly and effectively. Nothing is too much trouble to help sort. My dad is always consulted, and the best action is put quickly and swiftly in place.
Zaheer S
Great service and very helpful staff.
Stayed contacted throughout the processes – always one call away.
Since we use their service, they have provided us with very efficient staff, well trained and reliable.
Highly recommended.