Location
CQC Rating
Good
Link to CQC
Minimum age of care
18+
Funding type
Self funding
09:00 AM - 06:00 PM
Hours of Operation
Tel: 02038349777
info@caringpulse.co.uk
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123 456 7890
328 Queensberry Street, North Melbourne VIC
3051, Australia.
support@superio.com
3051, Australia.
support@superio.com
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Address: 167-169 Great Portland Street. 5th floor. W1W 5PF. London
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Sue S
Very happy with the service provided. Professional and reliable. My mum enjoys her weekly visits and it’s a relief for the family to know that someone is going in to see her. She likes to have a cup of tea and a chat with the carer. She also needs help with housework, shopping etc. which she gets.
B D
We needed some care and companionship for my wife after a long spell in hospital. 1st Focus Homecare was very responsive and quickly came up with the needed support at very short notice. The two members of staff quickly built a good relationship with my wife and they couldn’t have been more helpful or flexible in their approach.
C M
We needed some companionship for our mother twice a week and this was organised quickly for us. The two members of staff have developed a very good rapport with her in a short period of time. Our father is currently having some mobility issues and so we have increased our care. Again, this has been dealt with very efficiently to meet our needs. We have been very happy with the level of care and service.
K M
1st Focus Homecare has been providing care for my mum since mid-2022. A home visit was conducted to meet my mother and I, helping to establish an appropriate care package. My mother was listened to and her needs and wishes were taken fully on board. My mum had a desire for fixed carers and this has been catered to. One or two minor teething problems, as is to be expected in any new relationship as an understanding develops. Importantly where issues arose, 1st Focus were easily contactable and resolved any issues as soon as possible. 1st Focus carers have developed a great relationship with my mother and she is always delighted to see them. Care notes are always input, giving an additional level of reassurance.
F G
1st Focus Homecare have cared for my mum for the past five years and I can honestly say they are excellent! They are very flexible and will respond very quickly to any concerns/issues, of which I have to say are minimal! Compared to other companies I have heard about from colleagues, there is little comparison. Always arrive on time, at the specified time and as far as possible with the same two carers alternating, providing consistency not only for Mum but me too! If this is not possible, the company will always try to send out cover staff who know Mum, again, providing her with the reassurance she needs. Good care notes provide me with an update on returning home from work. It is very reassuring that I can rely on the fact that there is someone who is checking she is safe and well cared for during the day, as I work full time.