A1 Care
A1 Care is a family-run organisation based in Dorset and Hampshire, promoting independence in the comfort of people’s homes through both Domiciliary & Live-in Care Services.
At A1 Care, the company vision, mission and values are passionately shared by the whole company, including the management team with over 20 years of experience in the healthcare and human resources industry. Our friendly team works hard to ensure we give all our customers a high-quality, bespoke service. The office team, structured into five departments, works closely with a dedicated team of care supervisors, senior carers and care support workers, all ready to go above and beyond to deliver the person-centred care our clients need. A1 Care's company core values are shared from the top to the bottom of the organization, all our staff members embrace the culture where our client's experience and well-being always come first.
Emphasising empathy and a family-oriented approach, A1 Care is part of a big family with a dedicated division specialised in Live-in Care, a Nursing & Home Care Agency serving Scandinavian Countries, a tailored international recruitment platform, and an operational Recruitment and Training Centre in Eastern Europe.
Having contracts with private customers and local authorities (BCP Council, Hampshire and Dorset Council), we dedicate ourselves to providing exceptional care service within the area. We pride ourselves on keeping safe and independent at home with over 600 clients so far while maintaining the highest standards of professional care provision.
N S
We have been with your company since last November. We are very happy with the care your company has given us. It was the best move for us when the social worker asked us if we would like to have your company on a long-term basis. Also, I am grateful for your help whilst my husband is away in Australia, as I can honestly say, I don’t think I would have coped without the support your carers give us.
Rosie B
My father-in-law has used this service for just under a year now. He has had consistent carers who have each provided a great service. Every one of them has shown him kindness and respect during their visits. The office team have contacted me on several occasions regarding my father-in-law, and they are also very supportive with him and us. We also like to have a weekly rota, which I print out and give to him. This enables him to know who is visiting and the approximate time of the call. Thank you for all of your support.
Richard E
A1 have been caring for a close friend of mine for the last 6 months and I can not fault the service they provide. Everyone I’ve met and dealt with goes the extra mile and it’s more than just a job for them, they really do everything possible to look after my friend and keep him as happy and comfortable as possible. A member of staff in the office always keeps me updated and gets things done. And the team leader is absolutely amazing along with the team she supervised.
Come to A1 and you can relax knowing your loved ones are in very good hands.
C J
A1 provides an outstanding service. The carers are dedicated, professional, kind, effective, and successful within a demanding situation of complex physical, mental, and emotional care needs. They manage that really difficult feat of achieving the necessary care without removing the person’s dignity or rights. They engender that all important trust which is the basis of successful outcome. Through that trust, in concert with confidence, kindness and sheer ability, they create a happy and safe atmosphere. The carers are supported by a management which listens and works so very hard to get the correct fit of carer/client. They respond quickly to short and long term changing needs. What is also very important is the absolute emphasis on standards and discipline in terms of procedures, etc. Thus they achieve the ideal of addressing care needs and at the same time delivering that care with compassion, kindness, and sensitivity in a happy and trusting environment. They are superb.
Malcolm C
I am very pleased with A1 Care. Everyone I have dealt with has been exceptionally caring and helpful. Even when there have been hiccups in the care, the situation is always resolved in cooperation with myself on behalf of my 84-year-old mother, who has quite advanced Alzheimer’s.