My father-in-law has used this service for just under a year now. He has had consistent carers who have each provided a great service. Every one of them has shown him kindness and respect during their visits. The office team have contacted me on several occasions regarding my father-in-law, and they are also very supportive with him and us. We also like to have a weekly rota, which I print out and give to him. This enables him to know who is visiting and the approximate time of the call. Thank you for all of your support.

A1 provides an outstanding service. The carers are dedicated, professional, kind, effective, and successful within a demanding situation of complex physical, mental, and emotional care needs. They manage that really difficult feat of achieving the necessary care without removing the person’s dignity or rights. They engender that all important trust which is the basis of successful outcome. Through that trust, in concert with confidence, kindness and sheer ability, they create a happy and safe atmosphere. The carers are supported by a management which listens and works so very hard to get the correct fit of carer/client. They respond quickly to short and long term changing needs. What is also very important is the absolute emphasis on standards and discipline in terms of procedures, etc. Thus they achieve the ideal of addressing care needs and at the same time delivering that care with compassion, kindness, and sensitivity in a happy and trusting environment. They are superb.