Our father needs full-time care – I am a ten hour flight away from UK, so am typically only in UK once or twice a year. Having the best care for our father is therefore critical. Aegys recently started full-time live-in care for our father – they have been amazing so far. Both myself and my brother couldn’t be happier with the genuine care and concern that they bring to the job. They are so attentive – they take care of every detail. They also clearly care about the wellbeing of their clients. We are in ongoing discussions about things like maintaining any activities that are possible – to bring some variety into the day, and also issues such as diet and how we can make things better. I really appreciate how they do everything they can to make sure our father gets to visit our mum as frequently as possible (she is in a care home). Sometimes the logistics aren’t easy, but they make it happen. There were many care companies that we looked at – but I am really grateful that we found Aegys!

We required a carer for my father for 9 days whilst we were away. Before the support was provided the Care Manager came round to see us and made us feel secure in the knowledge that everything would be in place to ensure that my father would be well cared for. The Care Worker was very professional, courteous and attentive. We provided a checklist and details as to routines etc for my father and the care worker ensured that these were undertaken as required. The care worker kept us fully informed on an ongoing basis as to any concerns and contacted us directly on one occasion to obtain specific advice around a particular issue. The care worker also ensured that medication was taken as required, cooked meals as needed and kept the house clean and in order. The care worker also encouraged my father to undertake the activities he regularly undertakes. This was the first time that we have used a Carer and we were generally very pleased with the support provided.