Location
CQC Rating
Good
Date of last CQC review
5 December 2019
Link to CQC
Minimum age of care
18+
Funding type
Self funding
Contact Information
Phone
Website
Post Code
LE8 0EX
Julie S
We have been extremely pleased with the level of care provided for our 91-year-old father.
Communication with the staff in the office is excellent, and all our requests are always passed on to the team of carers straight away.
We are also very pleased that regular staff visit our father, which is reassuring and provides continuity in his care.
The daily comments in the client portal are very helpful, with the right amount of detail for both myself and my sister who both live 2.5 hours away.
Peter M
I was really impressed with how Bluebird responded to my call. They were able to set up a carer who matched mum’s needs within a few days, and Mum has bonded really well with the carer; it was such a relief to know that Mum can continue to live on her own, in her own home, but now with a daily visit tailored to her individual needs. Living two hundred miles away, I am unable to help on a daily basis, but Bluebird has stepped in, and I am very grateful for the care package being delivered each day. The care offered is a mixture of social interaction, practical hygiene assistance and minor medical help.
Highly recommend these care providers.
Helen W
My brother and I are very pleased with the invaluable support Bluebird provided. My brother had suffered from a traumatic brain injury caused by a road traffic accident and as a result, he struggled to cope with daily tasks to look after himself. Bluebird staff showed compassion and care when arranging his homecare. The carers who matched understood his care needs extremely well. The rehabilitation support was fantastic and was evidenced in all the positive changes. We were very pleased with Bluebird and we would not hesitate to recommend them. They genuinely care and will go above and beyond.
Vanessa R
We have been so lucky to have Bluebird during the Coronavirus lockdown. They have worked hard to keep my parents safe and stress-free at this really difficult time. Bluebird responds quickly and intelligently to changing circumstances and have built a great understanding with my parents who both suffer from dementia. We would struggle enormously without them.
Sue K
My aunt and I were very satisfied with the support and service received from Bluebird Care team both in terms of the care delivered and the professional approach to the administration side of the business. The kindness and dedication shown by all of the carers who visited my aunt was second to none. Any concerns noted on arrival or problems which occurred during a carer’s visit were immediately brought to my attention and requests for adjustments to the care package were dealt with to our satisfaction. We would not hesitate to recommend Bluebird Care to any family or friends.