Mum has only been at Brackenfield a short time but I know it’s been the best move, as her emotional health and mobility has improved already. Brackenfield has a lovely family feel and there’s always a smile, friendly face and a chat. Every member of staff and management are fantastic, they have been so supportive and you can tell they genuinely care about the residents and families. Mum is encouraged every day to participate in everything that’s happening. I can rest assured knowing, Mum is happy, safe and well cared for in a warm and happy home.

After a very challenging couple of years caring for Dad, the difficult decision had to be made to look for a permanent place of better care for him.
It was extremely difficult and upsetting as his decline was so rapid during the lockdowns. Dad visited Brackenfield Hall, initially for respite care. He had a difficult period settling in initially due to his disease but the care staff have been amazing. There are always activities to keep residents engaged and we are extremely grateful to all who have got to know Dad and his history and respect him for the man he was and the man he is now.
The home is clean, the staff are helpful and the food and care are very good. Thank you.