Popular
CareService24
At CareService24, we believe that care should begin in the home. That’s why, for more than ten years, we’ve specialised in delivering support and care to those in need in the comfort of their own homes, as well as care staff to residential homes throughout Dorset.
We are a dynamic, fast-moving company that provides personal attention and the highest commitment to both our clients and our employees. In a demanding sector, we are extremely proud of our reputation for providing the very best personal yet professional service every single day.
Location
CQC Rating
Good
Link to CQC
Minimum age of care
18+
Funding type
Self funding
Contact Information
Phone
Website
Post Code
BH1 3LB
T E
Carers and office staff are all well trained and professional at all times. But, most of all, they all really care about the clients!
Julie M
Extremely thoughtful and kind carers. Considerate to Mum’s needs. As a family, we are all very happy with CareService24.
C G
The manager, at interview, sounded like the company was fabulous, sold it well. Everything we needed. First week of visits, excellent. Care staff were attentive. Since then, carers, when visiting, are still excellent. However, visit time for mornings are pretty dreadful. Not as per timings. Appreciate if delay due to previous client visit but no phone calls. There have been various small issues but I cannot get to speak to a manager. Don’t always get a reply to my emails. Clearly taking on too many clients without any extra staff. Terrible scheduling times. Clearly not running well at office level, however, carers are fabulous, no faults there whatsoever.
E F
Have been using CareService24 for seven months now for my mother. All carers are very friendly, willing and able, no task is too much trouble, very attentive especially when my mother needed emergency help, very efficient, reliable, very satisfied to continue their services to help myself care for my mother also.
Angela W
I have been extremely lucky with my carers. Three, in particular, have taken my dementia into account and it is noticeable by my doctor. Thank you so much for the friendly and great care – I may need to use you again very soon – thank you.