Since my sister has been here she has been treated like a member of a large family. She is so happy and enjoys a lot of the activities that they do. Any visitors are made welcome and invited to any activity if they would like to be involved along with their family member. The room is lovely and very comfortable. My sister has a key to her own door that gives her some independence. I cannot praise Chetwynd House highly enough. The place and the staff are absolutely brilliant.