Cottingley Hall Care Home
Cottingley Hall Care Home
Location
CQC Rating
Good
Date of last CQC review
30/12/2023
Link to CQC
Minimum age of care
65+
Funding type
Self funding
Corinne J
Everyone at Cottingley Hall cared amazingly for our mum and are a credit to the caring profession. The care received was outstanding, with genuine affection for Mum, and the support and compassion shown to our family was excellent. There are fantastic people working at Cottingley Hall, from the management, nursing and care staff, to reception, entertainment, maintenance, catering and housekeeping. Highly recommend. Thank you so much, we are eternally grateful.
E P
I was in the home for respite care following a hip replacement operation. From the moment of arrival, everyone was most helpful and caring, from reception, caring, nursing, catering, laundry and hairdressing staff. Please convey my thanks to them all.
N C
I was a resident for two weeks following major heart surgery, so rest and recuperation were the main objectives.
My room provided me with all the facilities advertised, including an en-suite bathroom/shower and the nursing and ancillary staff were of the highest quality, for example, my medication was administered at the right times (including at night) and in a friendly and helpful way. The record-keeping was also important as it had to follow the discharge papers from the hospital in terms of the care I required and the medications needed but also had to be forwarded to my G.P. practice. All of those things were completed to a high standard.
Every day a member of staff encouraged me to begin walking and accompanied me in and around the building and (eventually) the gardens. Preparations for my discharge and the various administrative tasks associated were taken care of and I can only state the highest praise possible for the staff, accommodation, food and medical support.
Peter W
Mum has just moved in to Cottingley Hall Care Home following two months in hospital having suffered a stroke. She was sad not to be returning to her own home and very worried about going somewhere new.
However all the staff at Cottingley have made her very welcome and quickly removed all her fears, she has settled in well and is very happy in her new home.
The staff are all very friendly and helpful, nothing is too much trouble. She has had her first bath for years.
She says that the food is wonderful and if she presses her buzzer the staff arrive very quickly.
She has a lovely spacious room overlooking trees and fields.
When we visited for the first time the staff were very welcoming, friendly and polite.
Thank you to all the staff and management for making a difficult experience as pleasant as possible.
pfumbaic25
We were treated with extreme kindness from the moment we arrived and nothing was too much trouble. We realise my husband was a difficult patient and wouldn’t try to fit in but the carers had so much patience and we sincerely hope that he finally comes to accept the situation. The family all agree that we are more than satisfied with all the elements of the situation and accept that he is being well cared for in all departments.