My mum has been in Crossley House for a couple of years and I have found the care she has received very good. Mum suffers with dementia and all that incurs, the care assistants do a great job looking after her in what at times must be very trying. Crossley House also gives the residents entertainment in the form of activities staff, who are also first class.

My mum was in this care home for over five years and was very happy. Both the staff and the facilities are of a high standard and Mum felt very much at home. The staff here really put the care into care home.

Although my mother could be difficult at times, she was always treated by the staff with patience and care. She was always greeted in a friendly manner by all staff, including management and cleaners.
The residents are kept entertained with a regular program of activities. It was always a pleasure to see my mum’s smiling face on their social media page.
However, minor maintenance issues with the room would sometimes take a while to resolve, but in the scheme of things this is only a minor complaint.