My uncle has been a resident in Crossley House for the last 4 months – he has always been an anxious man, an introvert, and has found it hard coming to terms with his reduced health and mobility, and therefore has found it hard to settle. The staff have been caring, kind and encouraging and therefore I have nothing but praise for them. The rooms are small but adequate, everything is kept clean, fixtures and furniture are new and well-maintained (apart from his chest of drawers which is a bit flimsy). Only mild criticism: overall a bit too clinical, could be more homely.