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Engelberg

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5 (5 Reviews)
Popular
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Engelberg

Location

CQC Rating
Good
Date of last CQC review
22/06/2019
Link to CQC
Minimum age of care
55+
Funding type
Self funding

Contact Information

Phone
Website
Post Code
WV3 9DR

Author Info

Engelberg

Member since 9 months ago
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5
5 reviews
  • Richard K

    My mother became a resident at Engelberg four months ago. At the time she realised that with increasing frailty and frequent falls she could no longer live safely by herself in her own home. She had known about Engelberg for many years because of connections with the local church and so was pleased to have the opportunity to live there. I have been surprised just how quickly she has settled in and I am sure this is largely because of the hardworking staff who do so much to look after all the residents. They are very friendly and welcoming and seem to really enjoy their work. Communication with relatives is excellent and visiting at any reasonable time is no problem, so my mother still has lots of contact with her friends. If you know someone who needs residential care, Engelberg is one of the best.

  • Kathryn W

    We are so grateful and impressed to the staff at Engelberg for ensuring that my father’s respite stay went well. He has gone in for respite care several times over the past 3 years and each time it has been excellent. The nurses and carers are brilliant and always take the time to get to know my dad and his sense of humour! Thanks also to the whole team – from the admin/managerial staff to the catering and last, but by no means least, the chaplaincy and activity coordinators; you have all helped to make my dad feel comfortable and at ease and also provided support and advice to my mum. This time we particularly enjoyed spending an afternoon in the garden with a picnic tea which also allowed my dad to watch two of his grandchildren playing in the sunshine. Thank you really isn’t enough!

  • S H

    Since my aunty came to Engelberg we have found the staff to be kind, caring and respectful. They have helped my aunty and us as a family through some difficult times which is much appreciated. Everywhere is always spotlessly clean and a warm and welcoming atmosphere is to be found in this lovely home.

  • Mairi R

    We were fortunate enough to secure a place at Engelberg for our dear old friend, who could no longer lead an independent life. It had been recommended to us by his solicitor, who’d visited a number of similar establishments in the course of his work; to his mind Engelberg could not be faulted and we entirely agree. We have found the staff to be wholly committed to their elderly residents, providing them with a cheerful, happy atmosphere in a warm and comfortable environment. Our friend now feels part of a wider family and the yearning to return to his home, to his solitary existence, no longer appears to be his ultimate goal. He’s become more relaxed, more settled and would like to remain at Engelberg where he waxes lyrical about his full English breakfast! A very big thank you to all the staff, who work so tirelessly to provide such excellent care. We are enormously grateful to you for making life worth living again for our dear old friend.

  • Jane H

    We visited for the first time and were overwhelmed by the friendly caring and thoughtful staff. Nothing was too much bother. I have never been in a care home where all of the staff were so happy. The level of care and dedication that they showed was jawdropping. I cannot thank them enough. They have given my godmother a new lease of life and at the weekend I saw her back to her old self. Thank you isn’t enough.

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