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Friendly Homecare

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5 (8 Reviews)
Popular

Friendly Homecare

Location

CQC Rating
Good
Date of last CQC review
28/10/2023
Link to CQC
Minimum age of care
18+
Funding type
Self funding

Contact Information

Phone
Post Code
W3 7QS

Author Info

Friendly

Member since 10 months ago
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Contact Listings Owner Form

5
8 reviews
  • Louise F

    Friendly Homecare is an excellent provider of top-quality care. We found them patient, compassionate and very understanding of our mother’s needs and the tricky situation in that she didn’t feel she needed help, whilst we knew she did! The manager was both professional and helpful and very experienced in the care field. He expertly guided us through everything we needed to think about and we felt in safe hands. He totally understood our and our mother’s needs and provided us with a lovely, experienced carer who was able to befriend and help our mother. We are most grateful and would have no hesitation in recommending them to other families.

  • Mary S

    We have used Friendly Homecare for a number of years and we have always been very happy with the service provided.
    My elderly mother was at home with us until the end and we were able to do this as Friendly Homecare provided us with night cover. They sat with my mother all night to ensure that she was comfortable.
    The carers were kind and compassionate and they called me as I live locally if they had any concerns. The carer called me the night my 97-year-old mother passed away and I was able to be with her, holding her hand which meant so much to us.
    We have used a number of home care providers in the past and Friendly Homecare is by far the best.
    I cannot recommend the whole team at Friendly Homecare enough.
    I would give six stars if I could
    Thank you for your help, support and compassion at a very difficult time.

  • Marian A

    We have been using a home care provider for over six years.
    The carer that supports my brother has many qualities that make him exceptional at his job.
    He makes my brother feel respected, valued and safe. He is always willing to go the extra mile to support my brother.
    We, as a family, feel reassured that our brother is in good hands. The carer has a great understanding of my brother’s needs and has taken his time to build a working relationship but also a long term friendship.
    I am very honoured and grateful that my brother’s carer is part of his life, as my brother would be lost without him.

  • Miranda D

    The team at Friendly Homecare has provided impeccable care to my 89-year-old father for several years and is an invaluable lifeline of support to my mother in meeting his complex care needs, including dementia and Parkinsonism. Both managers and carers are indeed friendly, considerate, calm, courteous and trustworthy. Their ability to respond to client’s needs, often at short notice, with empathy and efficiency does them credit and we are so grateful to them all for their kindness over the years.

  • Nicholas C

    The manager has been very professional throughout my dealings with him in relation to the care of my 96-year-old Godfather. He’s very caring but most of all he’s patient and understanding which makes him ideally suited to this type of work. Therefore it is possible to negotiate and agree on a care package that is needed for the particular person which makes things easy, personal and consequently adaptable for whoever is the subject matter of the care.
    I would not hesitate to ask him and his team to look after any of my loved ones.

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