My husband has been supported for the last six months. We had not such a good experience with another agency. I doubted that any agency would be able to provide the consistency and individualised care needed. It took a good month to mutually adapt to each other’s ways. Thanks to their strong feedback loop process and transparency, the communication has been flowing well so far. I am used to push but in this case it was well received. It’s allowed the many adjustments that are inevitably necessary when you deal with a complex neurodegenerative condition at an advanced stage, to be implemented swiftly. Everyone has been professional and kind, many have shared talents enhancing the quality of the care like music, singing, playing instruments, and poetry. That is an important part of what keeps my husband stimulated and engaged.

Very pleased with the looking after of my wife, helpful, patient, and thorough with the care in several personal ways always pleasant and would certainly recommend Habitation Carers never failed to come regularly four times and if held always contacted us. Very pleased with the service provided.

I find all the staff/carers to be well-trained and capable of carrying out their duties without being watched over. My wife likes all her carers and chats with them like old friends and looks forward to seeing them, they also make my life easier and reduce my stress levels.