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Harrier House

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5 (6 Reviews)
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Harrier House

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Link to CQC

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Post Code
NG15 6WN

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Harrier

Member since 10 months ago
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5
6 reviews
  • W C

    Mum has been a resident at Harrier House for 2 years now, she seems very happy doing many different activities with the wonderful staff who are very friendly. She enjoys the delicious food (and has put on about 2 stone in weight). My husband and I enjoy the special events they hold most months, we cannot fault this lovely care home, ts the best one we have been to visit so far.

  • Linda M

    Absolutely brilliant! Harrier House gives 5-star treatment to each and every resident (and their visiting families). Its decor is stunning (akin to a luxury hotel). The food is amazing (and ample). Staff at all levels give 100% and more. The care and dignity bestowed is unbeatable with the utmost cleanliness and empathy and compassion. It’s such a joy to know my mother has the very best.

  • Bevreley P

    For the past eighteen months my partner has been into Harrier House for regular respite, every time he goes in we are welcomed warmly, he stays for two weeks and during that time he is looked after very well and treated with care and dignity, which puts my mind at ease knowing he’s safe and secure, he stays in a lovely clean bedroom, the food looks delicious, and he can attend activities through the day. Recently we had a crisis in the family, the manager was informed and she went out of her way to help and guide us to get the help and support we needed, so yes I would certainly recommend this home to family and friends, as I am so grateful for all their help.

  • Karen A

    I have nothing but praise and respect for both the management and staff at Harrier House. The standards, genuine care and respect for dignity far exceeded my expectations when my father-in-law became a resident two years ago. The staff managed to get him involved in all sorts of activities, even singing in a choir at Christmas, and really gave him a second lease of life which at the age of 96 is no mean feat. Even when his age got the better of him and he had to be admitted to hospital, the staff agreed to have him back to make his last days as comfortable and reassuring as possible for which I shall always be grateful. The premises are beautifully designed and equipped but it is always the staff that will make the difference at any care home and I cannot praise the management and staff at Harrier House highly enough for the way they cared for my father-in-law over the last two years.

  • H P

    Flexible and attentive staff. Individualised patient care. Wide range of activities available.
    Staff sit with residents in the lounge area when writing notes. Considerate, helpful, and always with a welcoming smile.
    Staff have done so much to make my grandad feel at home and supported, their immediate goal seems to be to establish a friendship with the residents, which is a wonderful change from most places who have a clear definition of staff and patient.

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