My experience of Kingsway Care is that all of their carers are friendly, willing and cheerful in helping me to live as normally as possible in my own home. They arrive on time and on the rare occasion when delayed the management contact me promptly. Their keeping of extensive client notes and routine shadowing for new staff means I get appropriate care from whoever attends. This variety of carers I find stimulating to talk to and with whom to joke.
Susie Q
From my first contact with Kingsway last summer when my dad was in hospital, I have been nothing but impressed with the care and professionalism of the Kingsway team. The support the Kingsway caregivers have given my elderly father since he was discharged from hospital has been consistently excellent. Nothing is too much trouble, the caregivers are punctual, professional, friendly and caring and I know my dad looks forward to their visits.
From my professional role I am aware that recruiting and retaining excellent carers is really challenging, but Kingsway seem to excel with their recruitment.
Many organisations say they work in a client-centred way but in my experience, few actually consistently deliver regarding this. In my view the Kingsway team absolutely do, and right from the point of initial assessment onwards, this has been so clear to see. I cannot recommend the Kingsway team highly enough.
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Laurence G
My experience of Kingsway Care is that all of their carers are friendly, willing and cheerful in helping me to live as normally as possible in my own home. They arrive on time and on the rare occasion when delayed the management contact me promptly. Their keeping of extensive client notes and routine shadowing for new staff means I get appropriate care from whoever attends. This variety of carers I find stimulating to talk to and with whom to joke.
Susie Q
From my first contact with Kingsway last summer when my dad was in hospital, I have been nothing but impressed with the care and professionalism of the Kingsway team. The support the Kingsway caregivers have given my elderly father since he was discharged from hospital has been consistently excellent. Nothing is too much trouble, the caregivers are punctual, professional, friendly and caring and I know my dad looks forward to their visits.
From my professional role I am aware that recruiting and retaining excellent carers is really challenging, but Kingsway seem to excel with their recruitment.
Many organisations say they work in a client-centred way but in my experience, few actually consistently deliver regarding this. In my view the Kingsway team absolutely do, and right from the point of initial assessment onwards, this has been so clear to see. I cannot recommend the Kingsway team highly enough.