Location
CQC Rating
Good
Date of last CQC review
04/04/2018
Link to CQC
Minimum age of care
18+
Funding type
Self funding
Contact Information
Phone
Website
Post Code
S12 4WD
K M
A very trusting and reliable company.
I don’t even know where to begin. This care company is just amazing, they are very clean and very polite. My mother suffers intense pain and has multiple medical conditions and is difficult to care for.
The first time I met the carers, they were so polite and listened to everything I said when I explained about my mother’s pain. They were very gentle with her and very understanding.
They were the first ones we met and the first thing they did is walk up to my mum introduce themselves and asked how she was doing, it was really nice to hear them say that and they were having a laugh with us.
My mum always enjoys them coming and I trust them to care for her and feel very confident with them in the household.
I highly recommend this company as they have great carers and great management. I wish I found them earlier.
Thank you for an amazing service.
Patty S
I am really pleased with the service provided by Manu Integrity Services. They are always pleasant and treat my husband with the utmost care and respect. nothing is too much trouble. They are always here at the same time during the day so we never feel that we are waiting for them. I can go away with confidence, knowing that he will be looked after extremely well. I would definitely recommend Manu Integrity Services.
R E
From when the carers come to our house they have shown professionalism, a caring attitude and are very helpful. They have all been efficient, polite but friendly and very helpful. We feel we can rely on them all, yes there have been a couple of issues on timing of visits but this has all been sorted. We are very pleased with all of them and hope it continues.
A C
My husband who has used Manu Integrity Services Ltd for six months and initially there were issues with the times that the carers were booked in to attend him, but each carer now knows of his issues/needs and they do try to arrive within the time scale he needs. Occasionally, the staff in the office book him for a later time but with talking to the office we have irons out the issues. The only concern we have is if a carer is delayed from a previous client due to medical issues, the office staff do not ring us up to tell of the delay, which upsets my husband. This needs to be addressed by the office to improve. The three main carers that attend are all very considerate and patient to my husband’s needs and do not rush him. They all do an excellent job and have all built up a good rapport with him which makes for a good relationship.
J H
I wish to thank Manu Integrity Services for its caring staff. The carers are most kind and friendly. They have looked after my husband with such love and have been very supportive to me. I cannot thank them enough. I would recommend this company very much.