When my father took a nasty fall on his local high street, he broke his right arm and was unable to take care of his daily personal hygiene routine and dressing himself. He is a very proud, intelligent and fiercely independent man so approaching the subject of home care was not easy – despite the fact he is 88 years old. I called Nexus and within 24 hours one of their staff members came to meet my father and assess his needs. He explained that all packages were flexible so Dad could change the schedule of visits around his appointments where needed. Dad is a private man and was slightly nervous about having female carers, so initially Nexus arranged for a male carer to be with him as much possible, but Dad soon relaxed as he became familiar with the female carers who were so respectful of privacy and dignity. From a personal perspective, I can’t thank Nexus enough as they have enabled my dad to keep living independently whilst coping with a broken arm and I know they will be there for the future when needed.