Orchard Manor View

Mum and Dad have been residents of Orchard Manor View Care Home since March 2021 and are extremely happy there. The care they receive is excellent, the staff pride themselves in making sure their personal care is constantly of a high standard. All their ongoing and increasing needs are attended to promptly and efficiently.
After two and a half years, I continue to be impressed with Orchard Manor View and have a good relationship with the longstanding staff who are all very experienced and so caring.

I would just like to say a big thank you to everyone at Orchard Manor View for looking after my late father-in-law. While visiting him at the care home, he was always looking very dignified and well-dressed. They seem to have very well-trained staff who take care of looking after every resident’s individual needs. I would have to give it a five-star rating for its cleanliness – the whole care home is very well maintained. Thank you.

My mother has been at Orchard Manor View since September 21, and I can honestly say that it is the best place she could have moved to. The 24/7 care is impeccable, with such kindness and compassion from all staff. We could immediately see the improvements, not only in my mother’s care but her well-being and everything associated. Her fabulous meals are all cooked in house – nutritious and fresh – and the staff ensure that lovely snacks are offered in between meals. Nothing at all is too much for the staff – their first thought is always for the residents, ensuring they all feel like one of the family and that is what they strive to do – to ensure it is a home from home with a true family atmosphere! We know that my mum is safe, happy, and very well cared for. All her needs are met by the amazing staff who continually go that extra mile. We as a family, can’t thank them enough for what they do for my mother and the other residents – not all heroes wear capes!

My mother moved into Orchard Manor View last year and it was one of the best things that has ever happened for her. From the offset of making an enquiry as to their facilities and availability, they were professional and yet so caring. They asked many questions about Mum, including what she liked, her interests and what she struggles with. It is as if Mum is in a five-star hotel as nothing is ever too much trouble. Many of their staff have been with them for years, which means their staff and guests get to know each other well. I worried when Covid hit but they ensured all residents and staff were kept safe. They rightly ensure we have negative LFTs before we go anywhere near the visiting area so you know when you go in, you know that you are not taking Covid in with you. The team (more like a family) are so openly caring and it is a credit to them that the residents, including my mum, think so highly of them all, as does our family.

Both my Mum and Dad are living at Orchard Manor View, and have been since 2018. I have never been to a more caring home, both receiving all the love and care they need. They have a shared room which is beautiful, and everywhere is kept spotless. My Mum has dementia, and without the care of all the staff there I don’t know what we would have done. The staff are always so attentive and there is always something going on to keep everyone amused and contented.
My Dad loves his meals and there is always lots of choice. From hearing what he’s eaten, wish we could stay! We cannot thank everyone there enough.

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Orchard Manor View