I cannot praise Overstone House enough. The level of care and attention the staff provide to the residents is above and beyond. The staff are friendly, patient and always attentive as well as welcoming to visitors. They have a range of activities for the residents to do and always encourage the residents to take part. My gran loves the regular haircuts and having her nails painted.
The care home itself is well maintained with a lovely outside space and gardens. When I leave, I feel content knowing how well my Gran is looked after and that’s all you could ask for.
Pauline F
My mum, who has dementia, stayed at Overstone House for some respite care. What a fabulous place! They looked after her so well and I know she really enjoyed herself. It was her birthday while she was there and she was thoroughly spoiled – the chef baked her a special cake and she was treated like a queen!
Mum even joined in some of the activities while she was there, which was wonderful to see, as she’s usually quite shy. When it came time to bring her home, she was sad to leave.
The staff are simply fantastic – nothing was ever too much trouble and Mum was treated with so much care and compassion. We were a bit nervous about Mum going into respite care for the first time, but we needn’t have worried – and we wouldn’t hesitate to call on Overstone House again if we needed them.
Sarah E
Wow, what a fantastic place and people! From the minute you walk in, to going to see my uncle and leaving I received such a warm welcome. The residents are treated with such care, as if they are their own family. Also just blown away with all the smiles, help, friendly chat which allowed me to enjoy my visit to see my uncle. I was very impressed with the building, furnishing and car park. Highly recommended. Well done.
Andrew W
Excellent care provision. My grandmother has been with you since 8th June and is settling in really well. All the staff are lovely, and the care is first class. Cannot fault the care being received. Thank you.
E K
After a shaky start, with her falling over on numerous occasions and a price hike after only a couple of months, which was not, in our opinion, the correct thing to do. We should have been informed of this from the start. Nothing things seem to have settled down, and she seems happy, which is the most important factor.
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D R
I cannot praise Overstone House enough. The level of care and attention the staff provide to the residents is above and beyond. The staff are friendly, patient and always attentive as well as welcoming to visitors. They have a range of activities for the residents to do and always encourage the residents to take part. My gran loves the regular haircuts and having her nails painted.
The care home itself is well maintained with a lovely outside space and gardens. When I leave, I feel content knowing how well my Gran is looked after and that’s all you could ask for.
Pauline F
My mum, who has dementia, stayed at Overstone House for some respite care. What a fabulous place! They looked after her so well and I know she really enjoyed herself. It was her birthday while she was there and she was thoroughly spoiled – the chef baked her a special cake and she was treated like a queen!
Mum even joined in some of the activities while she was there, which was wonderful to see, as she’s usually quite shy. When it came time to bring her home, she was sad to leave.
The staff are simply fantastic – nothing was ever too much trouble and Mum was treated with so much care and compassion. We were a bit nervous about Mum going into respite care for the first time, but we needn’t have worried – and we wouldn’t hesitate to call on Overstone House again if we needed them.
Sarah E
Wow, what a fantastic place and people! From the minute you walk in, to going to see my uncle and leaving I received such a warm welcome. The residents are treated with such care, as if they are their own family. Also just blown away with all the smiles, help, friendly chat which allowed me to enjoy my visit to see my uncle. I was very impressed with the building, furnishing and car park. Highly recommended. Well done.
Andrew W
Excellent care provision. My grandmother has been with you since 8th June and is settling in really well. All the staff are lovely, and the care is first class. Cannot fault the care being received. Thank you.
E K
After a shaky start, with her falling over on numerous occasions and a price hike after only a couple of months, which was not, in our opinion, the correct thing to do. We should have been informed of this from the start. Nothing things seem to have settled down, and she seems happy, which is the most important factor.