Location
CQC Rating
Good
Date of last CQC review
10/03/2018
Link to CQC
Minimum age of care
18+
Funding type
Self funding
Contact Information
Phone
Website
Post Code
LS8 3LG
C S
Having home care help my mum has been a real life changer for me. What they do for her I was trying to do whilst managing a business, my own home and looking after a small baby. Knowing they go see my mum every day gives me peace of mind and they repeatedly go above and beyond. They contact me when there is anything important I need to know. I know they have made a real positive impact on my mum’s life too – not just me. She definitely would not cope without them now. We are extremely grateful for all they do!
Nia T
Very caring and responsive staff team. Reliable, on time. Takes care of my mum’s needs and has personalised her support needs to the best they can. My mum has reported that she is happy with the service. Could the team encourage each other to follow Mum’s weekly plan or even help Mum with any changes if necessary or if she chooses? Thank you again.
Louise T
My mum who is 96 has been receiving care visits from the Personal Care Specialists for some time now and at all times we have found all the girls who visit her to be smartly dressed, caring, patient, thoughtful, knowledgeable and professional. Visits are generally on time, however, emergency situations sometimes arise and when they do I am usually contacted by phone to make me aware that they will be late. I do not have to contact the office often, but when I do everyone is very polite, friendly, helpful and wherever possible accommodating.