Location
CQC Rating
Good
Date of last CQC review
14/12/2023
Link to CQC
Minimum age of care
18+
Funding type
Self funding
Contact Information
Phone
Website
Post Code
SE27 9DL
Marion L
Having had the help of Right at Home carers for a number of years. I can only say that they have always provided, and continue to provide a first-class service. All the carers who have helped us have been extremely kind and helpful as well as efficient and willing to work with me to achieve the best outcome possible for my adult daughter who has advanced multiple sclerosis.
A S
We like the fact that we have a team of three carers who each bring their own personality to the job which we find refreshing. We look forward to the arrival of a friendly face and we much appreciate their reliability and punctuality. They always bring a cheery professionalism to everything they do and help us to keep everything running as normally as possible.
P H
We have been using the services of Right at Home since 2018 and in that time we cannot speak highly enough of them. The management are always professional and help in whatever way they can. They take great care to try and match carers to the client based on their personalities and interests. My mum has a great rapport with all her carers.
Cate F
My mum and I have been incredibly impressed by the clear communication we have had throughout. Their app allows family members can be updated daily and the review meetings ensure we continue to meet my mother’s needs. All the staff have a lovely personable manner and take great pride in their work. I would definitely recommend this company.
Shirley F
Living alone, and following foot surgery, I needed help during my initial 5 week healing period. I had re-entered the world of home care with some trepidation – having already had my fingers burnt when I organised care for my elderly parents. It was very poor. By contrast, Right At Home was simply brilliant! Gone were those awful days of all sorts of different carers turning up, as had happened at my parents. My needs were discussed before care started. The staff were trained and professional. By day 2 we had an established routine. I cannot emphasise enough how important that was. I didn’t have to keep issuing continual instructions from my bed. Instead, I could be looked after. Properly. My other major concern was that carers would take over, doing things their way. My house would no longer be my own. But everything was done in the way I would have done it, with warmth, respect, and discretion. I highly recommend Right at Home.