It’s now five months since Mum moved into Shackleton House and she’s doing amazing, she is always dressed and clean and trusts the staff. I honestly believe this is due to the care and attention she receives from the staff, they are all fantastic with Mum. I truly believe it’s not just a job to them they really do seem to care. I go daily and see how they interact with other residents too. I can also leave each day knowing she’s safe and settled. The staff are always happy to answer any questions I may have and let me know how she’s been overnight. I didn’t think Mum would settle but she seems to be really happy there, nowhere is going to be 100% for our loved one but this, for us, is as near as, so glad we managed to get her a place in there, so thank you to you all at Shackleton for making this stage a whole lot easier for Mum and us, as a family.