Springwater Lodge Care Home
Springwater Lodge Care Home
Location
CQC Rating
Good
Date of last CQC review
12/08/2023
Link to CQC
Minimum age of care
60+
Funding type
Self funding
Sarah B
What a wonderful and caring place. From our first visit to Springwater Lodge to meet the manager to the morning my mum passed away, the staff were truly wonderful. My mum was only here for 36 hours following a 4-week stay in the hospital having had a major stroke at age 98 years. The staff and the manager looked after both my mum and our family (elderly husband and three adult children) with such care, compassion and respect.
My mum’s passing was made so much gentler with the kind and supportive staff and the manager. Nothing was too much trouble.
Once we had decided we wanted Mum to be moved to Springwater Lodge for palliative care, the manager acted very quickly and efficiently to help with the transfer. As a family, we are so pleased that Mum was able to have her final 36 hours in such a warm and homely environment.
Thank you so much to all of you.
Carole R
All the staff, from the carers, the nurses, the kitchen staff and the manager are all very helpful and kind and listen to what you have to say. The care for my mother is excellent. Mum settled straight away and is happy.
Matt S
This was the first time we had any dealings with a care home. After looking at several, we decided this looked the best for our father. After he had settled in, visiting was lovely. The staff are just fantastic, so lovely, they go above and beyond. I can’t recommend them highly enough. I don’t worry about him being there at all; he loves it too, really getting involved with the entertainment they put on for all of the elderly there. Just wonderful.
Tania P
My dad has been here for about 4 weeks on palliative care and all the staff are lovely, caring, kind and thoughtful.
They are making his time here lovely.
He’s very happy.
It’s very clean and modern, lovely with all the Christmas decorations, very warm and a happy place to be.
C W
My uncle was in here for just over one week before he passed. Me and my sister travelled from Liverpool and stayed with my auntie and him for four nights and days. What a fantastic care home with exceptional staff – nothing was ever too much trouble for any of them, and their care and genuine compassion were outstanding to not just my uncle but my auntie as well. Thank you all so much.