The Dell
The Dell
Location
CQC Rating
Good
Link to CQC
Minimum age of care
50+
Funding type
Self funding
Contact Information
Phone
Website
Post Code
BL9 0UF
Rosanna B
After fracturing her hip, my 97-year-old mother, who also has Alzheimer’s, was taken to The Dell care home. She is very frail and confused. I cried leaving her on the first day and staff at The Dell kept reassuring me that my mum was safe and would be looked after. A couple of days later, they had transformed her into a happy, laughing lady! She was walking alone, with a zimmer frame, proud to show me her ‘ hotel room’! She loved the music, dancing and other activities. I couldn’t believe it seeing her waving, clapping hands, joining in the banter with staff! I finally feel relaxed going home every day knowing she’s in very safe hands! She loves the attention from staff who treat her as their great granny!
I cannot thank all the staff enough for all their hard work, understanding and professionalism in caring for my mum and for embracing me with their kind words.
Once again, a huge thank you to all the dedicated stall who care, clean and cook!
Anne Marie N
Our auntie has recently been at The Dell for assessment for four weeks, cannot fault the place. She settled quickly, loved the food and was so well looked after by the lovely kind and caring staff.
She unfortunately had to move to a permanent care home, just hope she settles as well there.
Thank you to all at The Dell.
Janet W
My family keep in touch with how their nan is doing from my updates but also via the social media page. I don’t use social media but my family shared a comment from the manager who said ‘they have the best residents in the whole wide world’. I would like to say that my mum and her fellow residents have the best staff in the whole wide world.
All the staff are the truly most amazing people who always go above and beyond for all their residents. I cannot thank them enough for the care they show for Mum.
Thank you.
A R
Amazing home, staff are all amazing and have the residents best interest at heart.
They always have fun stuff on in the home and I feel like The Dell have extended my nan’s life by a million years. It’s one big family.
They listen, care and are always available for a chat about my nana’s care.
Every one of the staff do this job for the love and you can see it.
The home is always clean and smells fresh.
Keep doing what you’re doing!
D J
The care in The Dell is exceptional. The atmosphere is that of joy. The staff are positive and caring. My sister’s care is second to none. Nothing is too much trouble for them. Visitors are welcomed at any time. My sister can’t speak highly enough of the care she receives.