The Dell
The Dell
Location
CQC Rating
Good
Link to CQC
Minimum age of care
50+
Funding type
Self funding
Contact Information
Phone
Website
Post Code
BL9 0UF
Tracey C
My mum has vascular dementia and was struggling at home so needed a care home. Mum and us as a family were made very welcome with a tray of tea on arrival. The staff were extremely caring and empathetic to our initial anxiety and went above and beyond to help us relax. My first impression was that all the residents were all very happy and relaxed. The staff on duty were entertaining them with music and dancing. This put me and my sister at ease leaving her there it was obvious the staff really cared and they were warm and loving towards all. My mum has now been there a month the care she is receiving is faultless. The staff are extremely professional, yet relaxed and very approachable. All the staff from the management to all carers and domestic staff equally are amazing. It feels like one big happy family. They have got my mum’s trust and she absolutely loves being there. I am beyond happy with her care. Seeing Mum relaxed and happy is priceless. Home from home excellent care home.