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dementia-care
4.8 9 Reviews
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Yorkshire & Humber Healthcare Alliance

Our care and support staff all live locally in and around Leeds and Yorkshire, our services aim to meet each client’s specific needs, whether our services are needed for a short term or long term solution. The whole team at YHHA have a genuine desire to improve the lives of those we care for with compassion and kindness. With a holistic approach, we aim to make a true impact on the overall quality of life for the people we provide services to, be that locally or across Yorkshire and Humber.

Our Mission and Values
At YHHA, our mission and values are guided by the aspects of our business, from the way we care for our clients to the kindness and respect we show them to the way we look after and motivate our care staff. With extensive experience and knowledge, our team are able to provide a dedicated and complete home care service to numerous clients across Yorkshire and Humber.

Our mission is the foundation of our culture and shows our employees and clients what we stand for, our mission also includes the following objectives.

We will serve as a front runner for home care services for people who need regular assistance.
Our team will improve the lives of those clients they serve with a friendly and compassionate care service.
We aim to achieve clinical excellence by providing outstanding care services that are backed by relevant training.
Our team are fully DBS checked prior to becoming employed with YHHA.

 

Location

CQC Rating
Good
Link to CQC
Minimum age of care
18+
Funding type
Self funding

Contact Information

Website
Post Code
LS12 2EJ

Author Info

YorkshireHumber

Member since 8 months ago
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Yorkshire & Humber Healthcare Alliance 9 reviews

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4.8
9 reviews
  • L M

    I have just had to request an increase to the care package my father receives, this was handled quickly and efficiently by management. A recent query about timeliness was responded to immediately. The carers who visit are polite, friendly and very caring. The daily notes I can access online are informative and comforting.

  • R A

    Friendly, courteous and hardworking staff. Always try to help. Made us feel safe in welcoming carers into the house. Peace of mind our grandparents are getting the extra help that is needed.

  • M L

    Yorkshire and Humber have cared for me for many years. Their staff are courteous, loving and very helpful. They help me to bathe, prepare my food, help with appointments, medication and they also help clean my place and always come with a smile. 10/10.

  • S C

    The carers that came each morning to help my mother wash and dress were outstanding! They were always cheerful, patient and kind. They were reliable, even at Christmas or when the weather was bad. Usually, if they were running late they would telephone to let my parents know they were on the way. We cannot thank the carers enough, they enabled my parents to carry on living in their own home up to the ages of 95 and 93 years. We had total respect for all the carers who came and their kind, professional care.

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